This course introduces learners to safe digital banking practices, helping them understand how to protect their accounts, credentials, devices, and personal financial information while using mobile and internet banking channels.

Audience:
Customers, SMEs, merchants, agents, and general digital banking users.

Key Topics:
Digital banking safety, PIN and OTP protection, phishing awareness, social engineering, secure mobile banking, internet banking safety, fraud reporting, and suspicious activity response.

What Learners Will Gain:
Learners will gain practical confidence in using digital banking safely, identifying fraud attempts, protecting sensitive information, and responding correctly when something looks suspicious.