This course equips bank staff with cybersecurity awareness relevant to financial services. It focuses on the human role in protecting customer information, recognizing threats, following secure practices, and escalating suspicious incidents.

Audience:
Bank staff, customer support teams, branch teams, product teams, relationship managers, and operational staff.

Key Topics:
Cybersecurity in banking, phishing, social engineering, customer information protection, secure communication, device security, access hygiene, incident escalation, and customer cyber-awareness support.

What Learners Will Gain:
Learners will gain the ability to identify common cyber threats, protect sensitive customer data, practice safer digital behavior, and guide customers more responsibly on safe digital banking habits.